Everyone is really nice and helpful. I asked a mechanic about the part he needed to replace, and he gave me such a thorough explanation of how it works, and how the one that needs to be replaced isn't working, that I understood the inner workings of an engine better. He also broke down the cost, to every cent, so I felt good about the work that was being done. And it was so quick! They did the work within 24 hours, including ordering the part that was needed. I'd definitely go to them again.